Which countries are served by Rumjungle Italia?
Rumjungle ships in Italy, Albania, Andorra, Austria, Belgium, Bosnia And Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Isle of Man, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Republic of Macedonia, Malta, Republic of Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States. For related prices pls check the chart below.
Taxes and Duties
Orders from Italy may be subject to customs and duties fees upon arrival. All applicable customs fees, taxes and duties are the sole responsibiòlity of the customer. In addiction, some orders may experience customs delays.
Where can I receive my order?
You can receive it at the address chosen (home, office, etc.- never a PO Box).
How long does the order take to arrive?
For shipments to Italy, it takes 3 to 5 working days for shipments to Europe 5-7 working days. Outside Europe 5-10 working days.
How much are the shipping costs?
Please check the shipping costs showed on the chart below.
Can I check my order status?
Yes. Upon purchase you will receive an email containing the code to track the shipment through the carrier's website which will be shown in the same email.
RETURNS POLICY
Is possible to return an item?
Yes. If you are not satisfied with your order, you can return the item purchased, in its original condition with labels / tags attached, within 15 days from the delivery date and decide whether to ask for a refund or an exchange.
Is possible to return any item?
Is possible to return any product except jewel accessories. Jewels from RJone collection and Watches by Wynntime collection, instead, are returnable.
How does the return work?
Is sufficient to send the goods to be returned (in their original conditions with no manifest signs of use) to this address: MEGA SRL - Via Eugenio Barsanti 3 - 00012 Guidonia Montecelio, Rome, Italy. It’s important to include in the package the purchase receipt, and the return form duly completed,. You can find both in the original package. On Return Form, the Customer must indicate the reasons for return and preferences regarding the chosen solution: refund or replacement of the product.
The shipping costs of return are borne by the customer?
Yes, they are borne by the customer and will not be refunded, unless the return is made for Defective Product.
How does it work if I choose the refund as solution?
Once we receive your return and verified that the conditions of the product are the original, we will make a refund of the entire cost incurred during the purchase, using the same method of payment used by the customer during the purchase.
How does it work if I choose the replacement as solution?
Simply indicate on the return form at least three replacement options (in order of preference). Is possible to make a change with the same item in a different size, either with another article, possibly of equal price. In case you want to make a change with an article of higher or lower price please make a request via email to [email protected].
If I choose the replacement, the cost of shipping of the new item are charged to the customer?
No, the costs for the shipment of the new product are paid by Mega Srl.
WARNING: the package containing the return travel at the risk and peril of the customer and, therefore, we can not be responsible for any loss, damage, inadequate packaging, late delivery in our warehouses.
For further information, write to [email protected]
